Namaste

Privacy Policy

Last updated: October 19, 2025

This Privacy Policy explains how Atma Vani (“Atma Vani”, “we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our website atmavani.life and related apps, features, and services (collectively, the “Services”). Atma Vani is operated by Impact Digital Services Pvt. Ltd. (India).

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1) Who we are & scope

  • Controller: Impact Digital Services Pvt. Ltd. (“IDS”), India.
  • Contact: privacy@atmavani.life
  • Services covered: Atma Vani web/app experiences, including voice interactions, text chat, search, and features such as English/Hindi voice, “New Chat”, and other interactive modules.
  • Related brands: Sanatani.life, Pujaitems.co.in, YatraVeda.life may be surfaced in Atma Vani (e.g., content, curated products, tours). This Policy covers how Atma Vani processes your data; linked sites may have their own policies.

2) Information we collect

  1. A) Information you provide
  • Account & profile (if created): name, email, phone, language preferences, avatar (optional).
  • Text inputs & chat content: questions, prompts, feedback, ratings.
  • Voice inputs: audio captured when you tap “Start Voice,” plus transcriptions.
  • Support inquiries: messages, attachments, contact details.
  • Preferences & consent choices: mic permissions, cookie choices, opt-ins/opt-outs.
  1. B) Information collected automatically
  • Device & usage data: IP address, device type, OS/browser, timestamps, pages/screens viewed, feature usage (e.g., Start/Stop Voice), crash logs.
  • Cookies & similar tech: session cookies, analytics, and preference storage.
  • Approximate location: derived from IP (city/region level) to improve performance and language defaults.
  1. C) Third-party sources
  • Auth/identity providers (if used): sign-in status, basic profile.
  • Payment providers (if introduced later for subscriptions): payment status (we do not receive your full card details).
  • Vendors for AI, speech, analytics: technical events, error reports.

3) How we use your information

We use your data to:

  1. Provide and improve the Services — deliver answers, voice interactions, search, and personalized guidance.
  2. Develop new features & ensure quality — measure performance, fix bugs, prevent abuse.
  3. Personalize your experience — language, preferences, recommended content.
  4. Communicate with you — service updates, security notices, support responses.
  5. Comply with law — legal requests, regulatory obligations, enforcement.

IMPORTANT — Training the AI agent

To improve the accuracy, safety, and usefulness of Atma Vani, we may use your text inputs, voice recordings, and transcriptions to further train and evaluate our AI models, including via trusted service providers (e.g., for speech-to-text/text-to-speech, large language models). Where required by law, we rely on your consent for this purpose; otherwise, we rely on legitimate interests in improving the Services. We apply safeguards, such as pseudonymization, redaction, aggregation, and access controls.

  • If you wish to request exclusion of your identifiable data from future training, email privacy@atmavani.life (see “Your rights” below). Certain data may still be retained as required by law, for security, or to maintain service integrity.

4) Legal bases (for users in the EEA/UK where applicable)

We process personal data under one or more of the following legal bases:

  • Performance of a contract (to provide the Services you requested)
  • Legitimate interests (e.g., service improvement, fraud prevention)
  • Consent (e.g., microphone access; using data to train AI where required)
  • Legal obligation (e.g., tax, regulatory compliance)

5) Sharing & disclosure

We do not sell your personal information. We may share data with:

  • Service providers / processors under contract, including:
    • AI/Cloud vendors (e.g., model APIs, speech-to-text/text-to-speech)
    • Hosting/CDN & security
    • Analytics & error logging
    • Customer support tools
  • Affiliates/brands within our ecosystem (Sanatani.life, Pujaitems.co.in, YatraVeda.life) to surface relevant content or offerings (no payment data sharing).
  • Business transfers: if we are involved in a merger, acquisition, funding, or asset sale.
  • Legal compliance: to comply with applicable law, lawful requests, or to protect rights, safety, and security.

We require processors to implement appropriate security and use data only per our instructions.

6) International transfers

We may process and store data in countries outside your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) and implement technical and organizational measures to protect your data.

7) Data retention

  • Text & chat content: retained as long as needed for service delivery, quality assurance, model improvement (if applicable), and legal/compliance purposes.
  • Voice recordings & transcripts: retained as needed for transcription accuracy, feature improvements, and quality review.
  • Account data: retained while your account is active; upon deletion we minimize/erase where feasible, subject to legal holds.
  • Logs & analytics: retained for a limited period for security, diagnostics, and trend analysis.

We periodically review and minimize retention where possible.

8) Your choices & rights

  1. A) Microphone & permissions
  • You can disable mic access via your browser/app/OS settings at any time. Some features may not work without mic permission.
  1. B) Marketing & communications
  • If we introduce newsletters/updates, you can unsubscribe via the email footer or by contacting us.
  1. C) AI training exclusion (where applicable)
  • Email privacy@atmavani.life to request exclusion of your identifiable data from future model-training workflows. We will respect your request going forward, subject to legal/technical constraints and limited data kept for safety, security, and service integrity.
  1. D) Data subject rights (EEA/UK and similar regimes)
  • Access, rectification, erasure, restriction, portability, objection, and withdraw consent (where processing is based on consent).
  • To exercise rights, email privacy@atmavani.life. We may need to verify your identity.
  1. E) India (DPDP Act) — Consent & withdrawal
  • Where we rely on consent (e.g., mic access, training where required), you may withdraw consent at any time by emailing privacy@atmavani.life. Processing before withdrawal remains lawful.
  1. F) California (CCPA/CPRA)
  • You have the right to know, delete, and correct personal information, and to opt out of certain data sharing. We do not sell personal information. To exercise rights: privacy@atmavani.life.

9) Cookies & similar technologies

We use cookies and local storage to:

  • Keep you signed in and remember preferences
  • Measure performance and diagnose issues
  • Improve features and content relevance

Where required, we present a cookie notice and honor your choices. You can control cookies in your browser, but some features may not work as intended.

10) Children’s privacy

Atma Vani is intended for users 13+ (or the age required by local law). We do not knowingly collect personal data from children under the applicable minimum age. If you believe a child has provided data to us, contact privacy@atmavani.life for deletion.

11) Security

We implement organizational, technical, and administrative measures to protect personal data, including encryption in transit, access controls, and monitoring. No system is 100% secure; please use strong passwords, keep devices updated, and contact us if you suspect unauthorized access.

12) Third-party links & embedded content

The Services may link to or surface content from third parties (e.g., temple resources, products, tours). Those sites/services are governed by their own policies. We are not responsible for their privacy practices.

13) Changes to this Policy

We may update this Policy from time to time. We will post the new version on this page with a revised “Last updated” date. Material changes may also be communicated via in-product notices or email when appropriate.

14) Contact us

Data protection contact / privacy inquiries:
Email: privacy@atmavani.life
Mailing address (India): Impact Digital Services Pvt. Ltd., Centrum Mall, 2nd Floor, Sultanpur, New Delhi-110030

If we cannot resolve your concern, you may have the right to contact your local data protection authority (where applicable).